Skip to main content
Complex Brand Support Help Center home page
Community
Submit a request Sign in

Search

  1. Complex Brand Support
  2. FAQ
  3. Customer Service FAQs

Customer Service FAQs

  • What should I do if a customer reaches out to me directly?
  • How do I provide a tracking update?
  • How do I make an address adjustment?
  • What should I do if a package is returned to sender?
  • What should I do if a package is lost?
  • Who creates the return label?
  • How do I deal with reports of damaged or incorrect products received?
  • How do I cancel and refund orders?
Complex Website
Powered by Zendesk